Undergraduate and Departmental Assistant

Date Posted: 03/27/2026
Req ID: 47496
Faculty/Division: UofT Scarborough
Department: UTSC:Dept-Health & Society
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00059271
Existing Vacancy: Yes

 

Description:

About us:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Department of Health and Society at the University of Toronto Scarborough consists of award-winning faculty who combine active and productive research programs with teaching innovation and excellence. Our department is home to a diverse community of interdisciplinary researchers, teachers, and students who ask cutting-edge questions about health, disability, illness, and disease locally and globally. The Department of Health and Society is dedicated to advancing critical change in health through interdisciplinary education, research excellence, and responsible community engagement. As a department, we aim to be a globally recognized community of scholars that fosters transformative critical research and education that tackles challenges to health in a complex society.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence) . Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity:

This is an opportunity to play a central and valued role in the daily academic life of a growing and highly engaged department. As Undergraduate and Departmental Assistant, with daily supervision from the Program Coordinator, you will be at the heart of operations that support students, instructors, and academic programs, helping ensure that teaching and learning activities run smoothly and effectively. The role offers meaningful variety, responsibility, and the chance to contribute to a collegial environment where collaboration, responsiveness, and professionalism are essential. Working within a campus experiencing significant growth and new program development -- including health-focused initiatives and expanded educational offerings -- you will support processes that enable academic innovation and student success. This position is well-suited to someone who thrives in a high-achieving and demanding university environment, enjoys coordinating administrative activities, and takes pride in providing high-quality service to a diverse academic community. It offers the opportunity to develop expertise in academic administration while contributing to initiatives that are shaping the future of health education and interdisciplinary scholarship at the University of Toronto Scarborough.

Your responsibilities will include:

• Resolving issues within the scope of the role and escalating problems as required while fostering cooperative working relationships with a wide variety of internal and external contacts
• Writing routine documents and correspondences such as preparing draft employment letters using templates, and proofing and posting adverts to recruit applicants
• Handling sensitive and/or confidential information which includes receiving and passing on application documents for review.
• Coordinating throughout the year room assignments, room changes, key and fob assignments
• Collecting and submitting grades, storing all examinations/related materials while also supporting documentation required for payroll/HRIS processing
• Coordinating the recruitment and orientation/training of teaching assistants, course instructors, sessional lecturers and/or stipend instructors
• Interpreting all guidelines to determine the eligibility of graduate students and potential instructors for teaching assistantships
• Maintaining information in databases including collating and organizing data for reports

Essential Qualifications:

• Advanced College Diploma (3 years) in an acceptable field or acceptable combination of equivalent experience. Bachelors degree is highly preferred.
• Minimum two years of relevant administrative and academic support experience in a complex, service-oriented office environment.
• Demonstrated experience providing front line customer service working with a wide variety of stakeholders.
• Demonstrated ability to coordinate efficient administrative processes and to maintain electronic and hard copy filing systems.
• Experience handling confidential or sensitive information within a professional setting.
• Exceptional organizational with demonstrated ability to manage multiple priorities effectively.
• Proven ability to work both independently and collaboratively within a team-based environment.
• Advanced proficiency in Microsoft Office Suite, particularly Excel for data organization and reporting.
• Must have superb communication (verbal and written) and interpersonal skills, maintaining tact when dealing with others under pressure.
• Experience handling confidential or sensitive information within a professional setting.
• Strong commitment to accuracy, quality, and attention to detail in all aspects of work.
• Demonstrated capacity to perform effectively under time constraints and competing deadlines, while managing interruptions and shifting priorities.
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Assets (Nonessential):

• Experience working in a post-secondary or academic administrative environment, supporting students, staff, faculty and community populations.
• Familiarity with university systems and processes (e.g., student records, room bookings, academic policies and handbooks, HR or payroll workflows).
• Experience supporting recruitment or onboarding processes for teaching assistants, instructors, or casual staff.
• Proficiency with database management, reporting tools, or enterprise systems (e.g., ROSI/ACORN, HRIS, Quercus, or similar platforms).
• Familiarity with accessibility standards and inclusive administrative practices in educational settings.
• Experience contributing to process improvement, workflow coordination, or administrative innovation.

To be successful in this role you will be:

• Adaptable
• Efficient
• Meticulous
• Organized
• Problem solver
• Team player

Closing Date: 04/08/2026, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 08 -- $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.  
Job Category: Administrative / Managerial

 

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

 

A job description is available upon request

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see ?url=http%3A%2F%2Fuoft.me%2FUP&module=jobs&id=61693" target="_blank" rel="nofollow">?url=http%3A%2F%2Fuoft.me%2FUP&module=jobs&id=61693" target="_blank" rel="nofollow">http://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careersutoronto.ca .

Job Segment: Payroll, Business Process, Equity, HRIS, Finance, Management, Research, Human Resources

USW Staff Appointed Opportunities, Staff Opportunities, All Opportunities