Financial Aid & Awards Advisor

Date Posted: 03/16/2026
Req ID: 47362
Faculty/Division: University College
Department: Ofc of the Registrar
Campus: St. George (Downtown Toronto)
Position Number: 00044144
Existing Vacancy: Yes

 

Description:

 

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

University College is the founding college of the Universityof Toronto. Our welcoming community is built on traditions of openness, inclusivity and diversity. Our student programs address issues of social justice from a variety of perspectives and help students develop the skills to apply what they learn in the classroom to the world around them. We are also home to professors committed to undergraduate education from a range of disciplines, who are leading researchers in their fields. Students, faculty, staff and alumni at University College work together to ensure that all thrive in our vibrant community.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

The Financial Aid & Awards Advisor serves as a resource and advises undergraduate students at University College (UC) in the area of financial and awards matters. The incumbent advises students on government loan and grant programs (e.g. OSAP), the University of Toronto Advanced Planning for Students program (UTAPS), University College grants, scholarships, awards, and general budgeting and financial planning. Primary responsibilities include: one-on-one student financial aid and awards advising; reviewing, following up on, and processing grant applications from students, serving as resource on a variety of financial aid programs (e.g. grants, OSAP, UTAPS, high needs grants, government sponsorship programs, other community/government resources, etc.), student financial appeals, and proactive identification and specialized advising to support eligible students for internal and external awards.

The incumbent also supports the administration of all scholarship and award programs at the College. Primary responsibilities include: maintaining up to date scholarship/awards inventories, contributing to the strategic planning for new awards at the College, assisting the Registrar with the administration and disbursement of college scholarships and awards, maintaining, monitoring, and reconciling award account activities on the Financial Information System (FIS), verifying completeness of the intake and preliminary review of student award applications and making recommendations to the Registrar, preparing and distributing all student award letters, preparing financial reports for the Registrar and other stakeholders at the College, and assisting with the planning, delivery, and assessment of annual award ceremonies.

The incumbent also assists with the provision of front line and academic advising services in the University College Registrar’s Office.

Your responsibilities will include:

• Advising students on financial aid matters, bursaries, budgeting and personal financial management by probing and providing a range of options and possible outcomes
• Reviewing and approving student requests for fee deferrals, refunds, and appeals for exceptional cases
• Analyzing complex statistical reports and/or financial information for management decision-making
• Implementing plans for awards programs and related objectives
• Analyzing and making recommendations on award funding allocation
• Tracking and monitoring distribution of awards
• Monitoring, recording, reconciling and/or reporting on fees and awards funding accounts

 

Essential Qualifications:

• Bachelor’s Degree or acceptable combination of equivalent experience.
• Minimum four (4) years’ relevant experience in providing financial aid and/or awards advising to undergraduate students in a post-secondary environment, preferably within a University Registrar’s Office.
• Demonstrated experience advising students from diverse backgrounds on financial and academic matters.
• Experience administering and assessing a high volume of grant, scholarship, and/or award programs in a large and complex post-secondary environment.
• Experience monitoring and reconciling award accounts.
• Experience creating documentation and/or training materials.
• Experience with developing and leading presentations.
• Experience working with and knowledge of University and government financial aid programs, policies, and procedures.
• Advanced skills with ROSI, Degree Explorer, or other similar enterprise database solutions/CRM systems, with the ability to retrieve information, interpret data, and prepare reports.
• Advanced skills in MS Office (e.g. Excel, Word, Outlook, PowerPoint).
• Excellent interpersonal, verbal and written communication skills.
• Superior logical, problem solving, analytical, time management, and organizational skills.

Assets (Nonessential):

• Knowledge of University College and UC’s academic programs.
• Knowledge of Faculty of Arts & Science policies, procedures, and organizational structure.
• Experience with FIS.

To be successful in this role you will be:

• Meticulous
• Organized
• Possess a positive attitude
• Problem solver
• Resourceful
• Self-directed

 

Note:  This is a term position ending October 27, 2027. 

 

 

Closing Date: 03/24/2026, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.  
Job Category: Registrarial Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

 

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see ?url=http%3A%2F%2Fuoft.me%2FUP&module=jobs&id=61319" target="_blank" rel="nofollow">?url=http%3A%2F%2Fuoft.me%2FUP&module=jobs&id=61319" target="_blank" rel="nofollow">http://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careersutoronto.ca .

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